Location: Centurion (Office-based)

The Account Manager is responsible to manage, retain, and grow an existing client portfolio within the cybersecurity sector. This is a relationship-first, commercially driven role combining technical knowledge, strategic account planning, and consultative selling, with a strong emphasis on disciplined account farming and revenue growth.

Education & Certification Required:

• Bachelor’s degree in Business, IT, Computer Science, or related field.
• Sales or cybersecurity certifications advantageous (e.g. CISSP, CompTIA Security+, MEDDIC, Sandler).

Experience Required:

• 3–5 years of account management or B2B sales experience in the technology or cybersecurity sector.
• Proven success in account farming, growing revenue within an existing client base through structured account planning.
• Experience managing complex, multi-stakeholder accounts with long sales cycles.
• Prior exposure to cybersecurity solutions (e.g. SOC, SIEM, managed security services, endpoint protection) strongly preferred.

Technical & Commercial Required:

• Working knowledge of the cybersecurity landscape including POPIA, ISO 27001, and key threat categories.
• CRM proficiency (Zoho or similar) and strong commercial proposal skills.
• Ability to translate technical concepts into clear business-value propositions.

KEY RESPONSIBILITIES:

Account Farming & Revenue

• Own a portfolio of existing accounts and develop account plans to drive upsell, cross-sell, and renewal opportunities.
• Achieve revenue targets including ARR growth, renewal rates, and NPS benchmarks.
• Conduct regular business reviews (QBRs/EBRs) to demonstrate value and align on client roadmaps.

Client Relationship Management

• Build trusted relationships across IT, Procurement, and C-suite stakeholder levels.
• Act as the client’s internal champion, coordinating with technical and support teams to meet delivery commitments.
• Proactively manage client health, escalate risk accounts, and drive high satisfaction and retention. 

Sales Execution & Pipeline

• Maintain accurate CRM records, pipeline activity, and forecasting.
• Collaborate with pre-sales teams to scope and present technically credible proposals.
• Negotiate contracts, renewals, and SLA terms within commercial guidelines.

• South African citizenship is essential
• By submitting your application and personal information, you explicitly consent to Let’s Recruit processing your personal data solely for the purposes of evaluating your suitability for this position and other potential opportunities. All personal information provided will be handled in compliance with applicable South African data protection laws and will be securely retained or destroyed as required by legislation.
• While we strive to provide responses to all applicants, if you do not hear from us within 14 days of your application, please consider your application unsuccessful.
• Successful candidates will be notified within 14 days of application.
• Let’s Recruit reserves the right to withdraw or modify this vacancy at any time without notice.